Dear David, When a family business evolves and grows to a considerable size, would it be advisable to introduce non-family members to the Board so as to get a fresh perspective and inputs devoid of the emotional and politics of family members working in a family business? 2nd Gen Family Member
Dear 2nd Gen Family Member, Yes there is definitely a time and place for the introduction of independent members to the board of a family owned business. Global research indicates that this is a key element to sustainability; all too often families in business do not recognise the need for the governance structure and process before the selection of the external directors. You would be better placed seeking an advisor that can help with this and then importantly identification of the skills required and then seek out those skills. That contrasts with going out and getting Dad’s local golfing partner who happens to be the local professional and thinking that this is a genuine attempt at this strategy.
Dear David, When structuring a partnership/shareholder agreement are there clauses a family should also incorporate into the agreement which are different to the commercial agreements or norms? B.M
Dear B.M, Maybe but generally it is important to think of these things as separate. That is you can be family OR you can be family and a legal shareholder. The other element is that because you are family you are likely to be what we refer to as an “Emotional Shareholder” because of your last name or the bonds created via the history of the family business. It is important that the family communicate and have a formal structure to do this and document what they agree to, more commonly referred to as a family constitution.
Dear David, How do you convince other employees (non family) that the succession plan agreed on by the family is for the best? Family Business Founder
Dear Family Business Founder, This is a process of change and human nature will naturally be suspicious of change. Time, “runs on the board”, ongoing communication with staff will help. You need to let them know the benefits of keeping the business as a family legacy for everyone and that you want them to be part of that. No doubt they are valued. There are many documented examples and case studies of this and I can share with you after if you like.
Dear David, If I believe my family business (property) is ready for external funding, even in the case where my family is only selling a portion, shouldn’t I be worried about US equity providers interfering in the customary family business operations process? What is your experience in this regard, how can we tell if (for example your) US investors share the values of Australian family business? M.B
Dear M.B, I suppose the question is why does your family business want to sell? Liquidity for the exit of the outgoing generation (Liquidity)? De-risking the family capital? Or looking for growth capital as part of a “becoming global or larger strategy? We are globally recognised as bringing capital to family groups firstly because that capital is from a family group that recognises the unique characteristics of families in business and importantly are patient and not looking for any quick turnaround and exit. We would want to see that the family has commenced or well developed family governance processes and that the reasons for raising capital are strategically aligned between the business, its owners and both of these systems succession needs.
Dear David, Our experiences have shown that US investors don’t normally have the same values and have their own guidelines. This has a negative effect on the vendor Australian family, especially if they have been retained in the business to assist the new operators.
Dear X, I think that this identifies as an example why the characteristics of the supplier of capital are important in a family business situation. I wouldn’t be too harsh on US investors and particularly those that have a genuine interest in the family retaining control and that are patient. I think your investor doesn’t sound like a family patient capital investor but more buy-out. I think you could give the same example for many nationals that invest in any asset across their boarder. The key is do they understand families in business and want to nurture that because they see it as a valuable part of the investment. You have indicated that you think the issue is whether they understand the concepts of a family business and that it was treated by the purchaser as a buy-out. This is a major cause for challenges. I recently had a large group in Sydney who sold a very large business to a Chinese company. The patriarch of that business thought he was making the right decision until after the sale proceeds were in the bank, the sons then said, “Why did we do it dad as this was our legacy and we will have to go a long way to replace such a good long term asset. We would have liked to expand globally and really kept things going.” A bit of an extreme case to make the point about the human element/capital and delving beyond financial success.